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REFUND POLICY

Refund Policy – Workshops, Programs, and Events

 

Payment

Full payment of the workshop, program, and event fees are required at the time of registration to hold your seat. Acceptable forms of payment include: cash and credit.

Cancellation

If the Maritime Museum of BC cancels a workshop, program, or event for any reason, all registration fees will be fully refunded.

The Maritime Museum of BC understands that schedules can change and despite a registrant’s best intentions, they may not be able to attend a workshop, program, or event. If a registrant is unable to attend the workshop, program, or event, the registrant may find an substitute to attend in their place. If a substitute cannot be found, the Maritime Museum of BC will accept cancellations. The cancellation deadline is exactly 7 days before the scheduled workshop, program, or event. No refunds will be provided if the registrant cancels after the cancellation deadline or is a “no-show”.

If the registrant cancels prior to the cancellation deadline, the registrant may choose to either:

  • Receive a partial refund of 50% of the registration fee, or
  • Apply the full amount as a credit for a workshop, program, or event offered by the Maritime Museum of BC within 12 months from the date of the original workshop, program, or event.

Waiting Lists

In the event that a workshop, program, or event you wish to take part in is full, you can choose to be placed on a waiting list by contacting the Maritime Museum of BC.  Any positions that may open up will be filled based on the date and time of placement on the wait list.  If we are unable to contact you, we will move to the next listed individual.

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